Terms of Service

Last updated: September 2024

Welcome to SocialPlus.ai (hereinafter referred to as "we" or "the Service"), a social media management service. These Terms of Service (hereinafter referred to as "Terms") apply to your access and use of our services, including our website and application. Please read these Terms carefully, as they constitute a legally binding agreement between you and us.

 

1. Acceptance of Terms

By accessing or using our services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services.

 

2. Access and Use of the Service

  • The service is accessible through our website and/or application at any time.
  • Access to the service continues until you decide to terminate your subscription under Clause 8, or until your account is deactivated under Clause 8.
  • Due to the nature of the internet, we cannot guarantee that the service will be uninterrupted 24/7.

 

3. Service Interruptions

  • We reserve the right to interrupt all or part of the service at any time, with or without notice, especially during maintenance or content development.
  • The service may be interrupted due to reasons beyond our control. We are not liable for any interruptions or malfunctions.
  • If users encounter technical issues, they should notify us via email ([email protected]).

 

4. User Responsibilities

  • Users must comply with these Terms and applicable laws and regulations and are responsible for their use of the service and its consequences.
  • Users agree to:
    • Provide accurate, complete personal information and update it in a timely manner;
    • Fulfill the conditions for using the service;
    • Respect our and third-party intellectual property rights;
    • Not modify or tamper with service content;
    • Not distribute computer viruses or other harmful elements;
    • Not remove content from the service without permission;
    • Not share passwords with third parties;
    • Not use the service in violation of the law or others' rights;
    • Not attempt to bypass or disable the security features of the service.
  • We reserve the right to delete accounts or deny access to the service in cases of misuse.

 

5. User Accountability

  • Users are fully responsible for their decisions to use the service, its suitability, information security, and data backup.
  • Users shall indemnify us for any damages caused by violating these Terms or infringing on the rights of third parties.
  • If users breach their obligations, we have the right to suspend or terminate their account and seek compensation for damages resulting from the breach.

 

6. Our Liability and Warranties

  • We are not liable for any damages caused by improper use of the service, providing false information, etc.
  • We are not responsible for any direct or indirect loss, including data loss or system failures.
  • The service is provided "as is," and we do not guarantee its suitability, continuity, or accuracy.

 

7. Personal Data

  • In accordance with the Data Protection Act and the General Data Protection Regulation (GDPR), we process users' personal data to provide services, manage business relationships, and handle subscriptions. For more information, please refer to our Privacy Policy.
  • Users have the right to access, correct, restrict, transfer, and delete their personal data, as well as the right to object to processing.
  • Contact email: [email protected].

 

8. Term and Termination of the Terms of Service

  • The Terms remain in effect for the duration of the user's subscription unless the user terminates the subscription as specified below.
  • Users may terminate their subscription or delete their account at any time by sending an email to [email protected].
  • After account deletion, users have a 15-day revocation period. After this period, the account and all personal data will be permanently deleted.
  • If users violate the Terms or provide false information, we reserve the right to suspend or delete their account.

 

9. Intellectual Property

  • The content of the website, application, and service is protected by intellectual property laws and is our exclusive property.
  • Users are granted a non-exclusive, non-transferable right to use the content and may not copy, modify, sell, or transfer it.
  • Any violation of intellectual property rights will result in legal action.

 

10. Miscellaneous

  • These Terms constitute the entire agreement between the user and us.
  • If any provision of the Terms is deemed invalid, the remaining provisions will remain in effect.
  • Failure to enforce any provision of the Terms does not constitute a waiver of the right to enforce it in the future.
  • These Terms of Service and subscription agreements are governed by local law.

For any questions, please contact customer support ([email protected]).