Free AI Social Media Management Tool - SocialPlus AI

Privacy Policy

Welcome to the SocialPlus website (hereinafter referred to as “we” or “SocialPlus”). We are committed to protecting your personal information and ensuring your privacy is respected. This Privacy Policy (hereinafter referred to as the “Policy”) aims to explain how we collect, use, process your personal information, and your rights regarding these matters.

 

1. Data Controller

Data Controller: SocialPlus, as the data controller, is responsible for deciding how and why your personal data is processed. We manage and protect your personal information. Our contact details are as follows:
Email: [email protected]

 

2. Information We Collect

  • Directly Collected Information

    When you register an account, create or modify your profile, or use our services, we collect the following information:

    • Contact Information: Including your name, email address, and phone number.
    • Personal Profile: Including your username, avatar, and job title.
    • Preferences: Including your notification preferences.
  • Information Collected from Connected Social Media Accounts

    If you connect third-party social media accounts (such as Facebook, Instagram, Mastodon, LinkedIn, Pinterest, YouTube, TikTok, Twitter, Threads, Google Business) to your SocialPlus account, we may collect the following information:

    • Facebook: Profile picture, display name, username/page ID, access tokens, posts, and engagement data (such as click-through rates, likes, shares, impressions).
    • Twitter: Profile picture, display name, username/profile ID, access tokens, posts, and engagement data (such as click-through rates, likes, retweets, impressions).
    • Instagram: Profile picture, display name, username/profile ID, access tokens, posts, and engagement data (such as click-through rates, likes, shares, impressions).
    • Pinterest: Profile picture, display name, username/profile ID, access tokens, posts, profile boards, and engagement data (such as click-through rates, likes, shares, repins).
    • LinkedIn: Profile picture, display name, username/profile ID, access tokens, posts, and engagement data (such as click-through rates, likes, shares).
    • YouTube: Profile picture, display name, profile ID, access tokens, existing videos, and engagement data (such as click-through rates, likes, shares).
    • TikTok: Profile picture, display name, username/profile ID, access tokens, posts, and engagement data (such as click-through rates, likes, shares).
    • Google Business: Profile picture, display name, username/profile ID, access tokens, posts, and engagement data (such as click-through rates, likes, shares).
    • Threads: Profile picture, display name, username/profile ID, access tokens, posts, and engagement data (such as click-through rates, likes, shares).
    • Mastodon: Profile picture, display name, username/profile ID, access tokens, posts, and engagement data (such as click-throughrates, likes, shares).

 

3. Purpose of Data Processing

We process your data for the following purposes:

  • Providing Services: Including account creation, user management, feature provision, and technical support.
  • Communication: Sending notifications, updates, and promotional information related to the service.
  • Service Improvement: Analyzing usage data to enhance our service experience.
  • Legal Compliance: Adhering to legal requirements and protecting our legitimate interests.

 

4. Data Sharing

We do not use your personal data for unauthorized marketing purposes. We may share your data with the following types of third parties:

  • Service Providers: We collaborate with third-party service providers to deliver services (such as data storage, hosting, and analytics). These service providers process data based on our instructions and are bound by strict data protection requirements.
  • Legal Requirements: We may disclose your data in response to legal obligations or to protect our legitimate interests (such as responding to legal claims, law enforcement requests, or safeguarding our rights and property).

 

5. Data Retention

We will retain your personal data as necessary to fulfill our contractual obligations, comply with legal requirements, and resolve disputes. Specific retention periods are as follows:

  • Account Data: Retained for 180 days after account closure.
  • Communication Data: Retained for 180 days after account closure.
  • Transaction Records: Retained as required by law and contract.

 

6. Cookies

We use cookies to enhance website functionality and user experience. Specifically, cookies include:

  • Functional Cookies: To ensure basic site functionalities (e.g., login status, language settings).
  • Analytics Cookies: To help us analyze website usage and optimize our services (e.g., visit counts, user behavior analysis).
  • Marketing Cookies: To personalize advertising content (e.g., ad targeting, user interest analysis).

Cookies are stored for a maximum of 13 months, after which they are automatically deleted. Users can manage cookies through browser settings, including disabling or deleting cookies, though this may impact your experience on our site.

 

7. Data Protection

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. These measures include:

  • Data Encryption: Encrypting data during transmission and storage.
  • Security Testing: Conducting regular security assessments and tests to identify and address vulnerabilities.
  • Access Control: Restricting access to personal data to authorized personnel only.

 

8. Your Rights

Under applicable laws, you have the right to access, correct, delete, or transfer your personal data. You can exercise these rights as follows:

  • Access and Correction: Submit requests via email to [email protected].
  • Withdraw Consent: You may withdraw consent for marketing communications at any time via email or account settings.
  • Data Portability: Request the transfer of data to other entities.

 

9. Changes to This Privacy Policy

We may periodically update this Privacy Policy. Any changes will be posted on this page and notified to you before they take effect. We encourage you to review this Privacy Policy regularly to stay informed about any updates or changes. Your continued use of our services constitutes your acceptance of these changes.

 

10. Contact Us

If you have any questions about this Privacy Policy or require further information, please contact us at:
Email: [email protected]